Privacy Policy
Keble is a tool for e-commerce sellers. This policy explains in plain words what we store, why we store it, and what you can ask us to do.
- 01Who we are
Keble is operated by Keble Co., Ltd. For any privacy question or request, write to hi@keble.ai.
- 02What we collect
Account details: your email, password hash and, if you add them, name, phone and WeChat binding. The stores you connect and the data we read from them. The API keys you create and the calls made with them. Your IP address and browser fingerprint, used to stop abuse and keep the service secure.
- 03How we use it
We use your data to run the service for you and to keep it safe. We do not sell your data and we do not use it to train models. We share it only with the processors that run the service: product analytics (Google Analytics), our payment provider, our email sender, error monitoring, and the AI model providers we send request content to so they can answer your questions and build your reports.
- 04How long we keep it
Request bodies are kept for 30 days. Call records (which key called what, and when) are kept for the life of your account. Account and order records are kept while your account exists.
- 05Deleting your account
You can ask to delete your account from the settings page. Deleting closes the account at once: sign-in stops and we pause your stores. We keep your account data, orders and balance so support can restore the account on request; write to hi@keble.ai. A policy for permanent removal after a period will be published later.
- 06Your rights
You can ask to see or correct your data, or to delete your account, through the settings page or by writing to hi@keble.ai. We answer within a reasonable time.
If anything here is unclear, write to hi@keble.ai and we will explain.